What is SQM?

SQM or Supplier Quality Management is a service to understand and control product variation in a real time manner. To provide the most reliable and robust products to our end users, the Doctors and most importantly the Patients that we serve.

This is accomplished using a system in which data can be uploaded and valuated against the specific product requirements and identify opportunities for process excellence.  As well as provide instant feedback and notification to the Manufacturer and customer of product Quality.

Why?

Regulating bodies have required more robust controls for supply chain and the products manufactured. SQM provides a safe secure system for compliance to these regulations as well as a tool for collaboration between manufacturer and Medtronic.

Expectations

Medtronic expects an attitude of Ownership from Manufacturers.   Integration of SQM into product requirements and personnel training.   Communication on issues, changes and resolutions.  Think collaboration, we can do this together.